Owner FAQs

Yes, we will handle it all from taking photos of your property, marketing it, background checks, and credit reports.

This will be determined by the current market rates. We have partnered with Renotmeter to get the most updated market analysis.

We do! Whether by friendly voice via phone or online resident portal, tenants have access to submit a maintenance request directly to our staff. Copies can be reviewed by owners to see their properties are managed.

We have partnered with the best law firm in eviction management. In the unfortunate event this service is required, our company will be committed to your success.

Our property management fees are based on several factors, including the type and size of the property, the range of services required, and the local market conditions. Generally, our fees range from 6% to 10% of the total rent received per month. It's important to note that these fees cover services such as, but not limited to, rent collection, tenant relationship management, fielding maintenance requests, and tenant placement. We strive to provide transparent and competitive pricing. For a more accurate estimate tailored to your property and needs, please contact our friendly staff to schedule a consultation.

We want you to be happy, so you don’t need to feel obligated to stay. Our contracts typically have a duration of one year, but clients have the flexibility to cancel with a 30-day notice. An administrative offboarding fee of $250 will be applied to any remaining balance. Contracts are essential for establishing clear, legally binding agreements that protect all invested, foster positive relationships, and provide a framework for successful collaboration.

To address the housing crisis in the state, California enacted Senate Bill 329 at the start of 2020. This legislation, introduced by State Senator Holly Mitchell from Los Angeles and endorsed by Governor Gavin Newsom, mandates that landlords and property management firms must consider Section 8 housing vouchers as a valid income source for applicants, contributing to efforts to alleviate the housing shortage. Landlords who participate in the Section 8 Housing Choice Voucher program can benefit from guaranteed rental income and other advantages, but participation is voluntary on the part of the landlord. Section 8 tenants must comply with all conditions of a lease agreement, which means that property owners can evict them for violations of the lease, as they can with other renters.

Furthermore, property owners can reject any applicant after giving their application due consideration, but they may face litigation, especially if the Section 8 tenant was the only applicant. It’s important to note that federal fair housing laws prohibit discrimination based on protected characteristics such as race, color, religion, sexual orientation, national origin, disability, and familial status. Applicants using section 8 as a source of income are to be considered without discrimination. To prevent avoidable challenges in renting to applicants, our team is well-versed on this topic.

Yes, Welcome Home Property Management L.A., Inc is licensed and insured. The property manager that will be assigned to you will take great care to ensure that everything is by the books and exactly as it should be when managing your property.

We have team members on call 24/7 ready and waiting to handle any emergency that arises.

Yes. We use one of the top leading management software in the industry. This enables us to effortlessly send or receive funds on a scheduled or unscheduled basis.

As your property manager, we will facilitate the leasing contracts. The contract between the owner and the property management firm will grant rights to the property management firm to execute contracts on their behalf. This means that all selected and approved tenants will sign a lease agreement with Welcome Home Property Management L.A., Inc. This allows the property owner more freedom to focus on other matters while we take care of their new tenants. Additionally, a copy will be viewable to property owners via their owner’s portal. Upon request, arrangements can be made to review contracts with owners prior to tenants signing.

Rent collection by our property management company involves a systematic and organized process to ensure timely and consistent payments from tenants. We believe access to pay rent should be simple. Therefore, we offer multiple options for tenants to submit their payment each month.

All tenant concerns and complaints become ours instead of yours. Our in-house maintenance branch is ready to tackle all repairs at a low cost. If expenses ever exceed an amount that we agreed on together, we’ll run them by you for approval.

All tenant concerns and complaints become ours instead of yours. Our in-house maintenance branch is ready to tackle all repairs at a low cost. If expenses ever exceed an amount that we agreed on together, we’ll run them by you for approval.

Duration of an initial lease is typically 11 months followed by the option to renew or go month to month.

The specific amount of the security deposit charged to tenants and the entity holding the deposit can vary based on local regulations and the policies of the property management company. In general, property managers typically charge a security deposit equivalent to one to two months' rent, although this can vary. Welcome Home Property Management L.A., Inc charges two months rent.

As for the entity holding the tenant's security deposit, Welcome Home Property Management adheres to industry practice and holds the deposit in a separate escrow or trust account. This ensures that the funds are kept secure and are readily available when needed, such as for refunding the deposit at the end of the lease term or applying it to any necessary repairs or unpaid rent.

There's no time like the present! An in-person inspection of the property will be conducted to complete the consultation. The next steps will be more administrative. The law requires tenants to receive a 30-day notice regarding a change of management. During this time, we will meet and onboard all tenants, ensuring a streamlined transition for everyone.